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Respond to lockouts in minutes, document security work securely, manage automotive keys, and grow recurring access control contracts—all from one platform built for locksmith professionals.
Thorbis gives locksmith businesses enterprise-grade dispatch, secure documentation, and contract management tools—turning emergency chaos into predictable, profitable operations.
Purpose-built features that solve locksmith services challenges
Call received → AI intake captures details → customer verifies ID via text → nearest tech dispatched → customer sees live ETA → service completed → payment collected → review requested. Average dispatch-to-arrival: 28 minutes. Average customer rating: 4.9 stars.
Monthly or quarterly inspections scheduled automatically. Technicians complete site checklists with photos. Reports delivered to property managers within 24 hours. Track device inventories, firmware versions, and replacement recommendations. Renewal rate: 97%.
Customer submits VIN and ownership proof via mobile link before dispatch. Technician arrives with correct key blanks. Program, test, and document in Thorbis. Customer signs digitally. Invoice generated and payment collected on-site.
28 min
Emergency Arrival
average dispatch-to-arrival time with AI routing and real-time technician tracking.
97%
Commercial Retention
of access control contract clients retained through proactive service and reporting.
On-site
Invoice Speed
payment collection with digital signatures—no waiting for checks or follow-up invoicing.
+45%
After-Hours Revenue
increase from AI-powered 24/7 emergency intake with automated dispatch.
“Thorbis makes emergency and access control work seamless. Our emergency arrival time dropped from 45 minutes to 28 minutes. Customers get live ETA updates. Commercial clients love the professional reports. And we document everything securely—key codes, master systems, all encrypted.”
Hector Yu
Owner, Apex Access & Locksmith (12 technicians, Los Angeles CA)
See how Thorbis serves other service industries
Common questions about Thorbis for locksmith services
$200/month base with unlimited users. No per-technician fees. No long-term contracts.
