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Jobber is great to start. Thorbis scales without breaking the bank. Get advanced routing, real-time sync, and unlimited customization without per-user fees.
No Per-User Fees
Unlimited office users
Add CSRs, dispatchers, managers at no cost
Real-Time Sync
Not every 24 hours
Google Calendar syncs instantly, not once daily
Advanced Routing
Unlimited optimization
No 2-route-per-day limits, optimize anytime
Full Customization
Design anything
Customize quotes, invoices, fonts, colors, everything
Most contractors outgrow Jobber within their first year as they scale
"Tiered per-user pricing becomes costly for larger teams"
Real user feedback. Per-user pricing "makes it a less scalable solution for growing businesses, particularly those with multiple employees who only need basic functions like clocking in."
"Pricing can be high for small businesses"
Costs climb quickly when upgrading for advanced features. Users report "high costs, required upgrades, and lack of pricing transparency."
"Limitations in mapping: only two route resets per day"
Real user complaint. "Can be frustrating for users reliant on this feature" as routes change throughout the day with cancellations and emergency calls.
"Google Calendar syncs every 24 hours, not real-time"
Users report this "creates time management issues" when technicians need up-to-the-minute schedule changes.
"Cannot customize quote or invoice designs (fonts, colors)"
Common complaint from users. "Customization options, reporting, and integrations are limited" making it hard to match your brand.
"Payment processing slow, restrictive, difficult to customize"
Users report "refund and deposit limitations" and "no automatic credit card processing fee capability."
"Syncing issues with QuickBooks flagged consistently"
Reviewers report this as a consistent drawback. Integration problems cause accounting headaches and manual reconciliation work.
"Can't create multi-day jobs"
"Jobber treats a $50,000 asphalt job the same as a $500 plumbing repair" - no support for complex, multi-day commercial projects.
Everything you wish Jobber had, built-in from day one
| Feature | ThorbisRecommended | Jobber |
|---|---|---|
Pricing Model Growth-friendly costs | $200/mo flat + usage Unlimited office users included Predictable costs | Per-user pricing "Becomes costly for larger teams" Scales with headcount |
Route Optimization Unlimited resets | Unlimited route optimization AI-powered, update anytime, as needed Real-time routing | Two route resets per day "Frustrating for users reliant on feature" Limited flexibility |
Calendar Sync Real-time updates | Instant real-time sync Google Calendar updates immediately Live updates | Syncs every 24 hours "Creates time management issues" Once-daily sync |
Customization Full design control | Fully customizable Fonts, colors, layouts, branding—everything Complete control | Limited customization "Cannot customize quote or invoice designs" Restricted options |
QuickBooks Integration Reliable accounting sync | Rock-solid sync Two-way sync, real-time, no errors Reliable integration | Syncing issues "Reviewers flag this consistently as drawback" Integration problems |
Multi-Day Jobs Commercial project support | Full multi-day support Track phases, milestones, progress over days/weeks Commercial-ready | No multi-day jobs "Treats $50K job same as $500 repair" Single-day only |
Real problems, real solutions, real results
"Per-user pricing becomes costly for larger teams"
Real user feedback. Costs $29-169/user/month depending on tier, making it "a less scalable solution for growing businesses"
"High costs and required upgrades"
Users report having to upgrade tiers to access features, with "lack of pricing transparency"
Especially expensive for employees with limited access
"Multiple employees who only need basic functions like clocking in" still require paid seats
$200/month flat base fee with unlimited office users
Add unlimited CSRs, dispatchers, managers, admins at no extra cost
Pay-as-you-go for actual usage
Only pay for what you use: SMS, calls, AI features—no per-user seat charges
All features included from day one
No tier upgrades needed, no feature paywalls, full access to everything
Bottom Line: Grow your team without growing your software costs
Seamless migration without disrupting your operations
Export and import all Jobber data (customers, jobs, quotes, invoices)
Team accounts and permission mapping
Pricebook and service catalog setup
QuickBooks integration configuration
Office staff training sessions
Technician mobile app orientation
Parallel testing with real workflows
Custom workflow and automation setup
Switch all new jobs to Thorbis
Monitor and optimize performance
Team feedback and refinement
Cancel Jobber and celebrate savings
Jobber was perfect when we had two crews. Thorbis let us scale to six crews with automated renewals and far better routing.
Everything you need to know about switching from Jobber
Jobber got you started. Thorbis removes the limits. Unlimited users, unlimited routing, unlimited potential.