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From midnight sewer emergencies to $30K whole-house repipes, Thorbis helps plumbing contractors respond faster, quote smarter, and get paid on the spot. Built for the unpredictable nature of plumbing work—handle emergency calls, recurring drain maintenance, and major projects all from one platform.
Thorbis is purpose-built plumbing software that understands your business runs on emergencies, relationships, and reputation. Our platform handles 24/7 call intake with AI-powered triage, keeps trucks stocked with the right parts, and helps techs close high-margin replacements with on-site financing. Whether you're a 2-truck drain cleaning specialist or a 40-tech full-service plumbing company, Thorbis scales with your business at just $200/month base—no per-plumber fees, ever.
Purpose-built features that solve plumbing companies challenges
AI intake scores urgency (flooding = dispatch now, slow drain = next day). GPS routing dispatches the nearest qualified plumber. Customer gets ETA text within 2 minutes of calling. Average arrival: 45 minutes.
After every drain cleaning: auto-enroll customer in annual maintenance reminder. 30 days before anniversary: email + text campaign. One-click rebooking fills your slow-season calendar.
Tech diagnoses failing unit → mobile app generates instant quote with financing → customer approves on tablet → Thorbis orders unit from distributor → next-day install scheduled automatically.
Emergency Response
average arrival time for emergency calls vs. 2+ hours with manual dispatch.
First-Visit Fix Rate
when techs have enforced truck stock templates and customer history at their fingertips.
Replacement Revenue
increase when using on-site financing and good-better-best proposals.
Return Trips Eliminated
reduction in return visits through smart inventory management and photo documentation.
“We went from 60% first-visit fix rate to 94% in three months. Thorbis truck inventory templates mean my guys have what they need. The emergency dispatch alone is worth 10x what we pay—we're winning calls we used to lose to faster competitors.”
Sasha Kim
General Manager, FlowMaster Plumbing (22 techs, Seattle WA)
See how Thorbis serves other service industries
Common questions about Thorbis for plumbing companies
$200/month base with unlimited users. No per-technician fees. No long-term contracts.
