Cross-channel conversation merging

Last updated Today

Part of Customer Intake & CRM

Overview

See SMS, email, and call history on one timeline per customer.

Roadmap timing can change as we learn from testing, customer feedback, and platform requirements. Dates are directional, not commitments.

Progress updates

No public updates yet.

Follow & feedback

Get notified when Cross-channel conversation merging ships, or tell us how you would use it. Votes inform planning but do not set priority on their own.

Email for updates

Your use case or feedback