1. Agreement
These Terms of Service (“Terms”) govern your use of Thorbis products and services. By subscribing, you agree to these Terms on behalf of your organization. These Terms incorporate the order form, privacy policy, and applicable data processing agreements.
2. Subscription & fees
Subscriptions renew automatically unless otherwise stated on the order form. Fees are invoiced annually or monthly in advance. You are responsible for applicable taxes. Late payments may incur finance charges or suspension.
3. Acceptable use
You agree not to misuse Thorbis for unlawful activities, reverse engineer the software, or attempt to access other customers’ data. Thorbis may suspend access for violations after providing notice.
4. Data ownership
You retain ownership of your data. Thorbis processes data solely to provide the services. Upon termination, you may export data within 30 days. Afterwards Thorbis deletes or anonymizes customer data, subject to legal retention requirements.
5. Confidentiality & security
Both parties agree to protect confidential information. Thorbis implements industry-standard security measures and will notify you of any incident affecting your data.
6. Warranties & disclaimers
Thorbis warrants it will provide services in a professional manner. Except as stated, the services are provided “as is” without additional warranties. Thorbis’ total liability is limited to fees paid in the prior twelve months.
7. Termination
Either party may terminate the agreement for breach if not cured within 30 days of notice. You may also terminate for convenience as outlined in the order form. Upon termination, you remain responsible for outstanding fees.
8. Governing law
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of law principles. Disputes will be resolved in state or federal courts located in Austin, TX.
9. Contact
Questions about these Terms? Contact legal@thorbis.com.