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Thorbis helps a 16–40 person service business gain operational control before complexity takes over. Add inventory, purchasing, payroll, job costing, advanced reporting, call-center tools, departments, automations, and approval workflows on top of the platform your team already runs.
Who it's for: Multi-crew operations with departments, a real office team, and enough volume that margins and inventory need active management.
You can't see job-level profitability
Without job costing tied to labor, parts, and inventory, you're guessing at margin. You need the real number per job and per crew.
Parts and purchasing leak money
Truck stock, warehouse inventory, and purchasing need to be tracked together so emergency parts runs and shrinkage stop eating profit.
Approvals and departments need structure
At this size, who can discount, refund, or approve a PO matters. Departments and approval workflows put controls in without slowing the team down.
A job is costed against labor, parts, and inventory as it runs.
Purchasing replenishes truck and warehouse stock from real usage.
Payroll runs from the hours your team already tracked in Thorbis.
Discounts, refunds, and POs route through approval workflows.
Advanced reporting shows profitability by job, crew, and department.
By role
Owner / GM
Job costing, department reporting, and approval controls.
Office manager
Inventory, purchasing, and payroll in one system.
Department lead
Their crew's schedule, costs, and approvals.
Recommended modules
What it costs
$199/month base with unlimited users. Phone, SMS, AI, and payment processing are billed by usage, so your bill tracks what you actually use.
See full pricingSwitching over
Consolidating several tools or considering ServiceTitan? Guided migration brings customers, jobs, financial history, price books, inventory, and team records over with validation before cutover.
How migration worksIs this an alternative to ServiceTitan at this size?
Yes — this is the size where teams weigh ServiceTitan. Thorbis offers the operational depth (inventory, job costing, departments, approvals) without enterprise implementation and per-seat pricing.
Can we add controls without slowing the team down?
Approval workflows and departments are configurable, so you add the controls you need where you need them and leave the rest open.